Comprehensive Compliance Department Manual

1. AML/CFT Program Management  

Program Components Framework  

Program Maintenance Schedule  

• Daily: Transaction monitoring review 
• Weekly: STR/CTR filing compliance check 
• Monthly: Training progress assessment 
• Quarterly: Risk assessment updates 
• Annually: Full program review and Board reporting 

2. Risk Assessment Methodology 

Risk Scoring Matrix  

Risk Mitigation Strategies 

3. Regulatory Liaison and Reporting   

FIU Communication Protocol 

• Designated contact points for formal communication 
• Response timelines for information requests 
• Documentation of all regulatory interactions 
• Escalation procedures for significant issues 

Examination Preparedness 

1. Pre-Examination: Internal audit and gap analysis 
2. During Examination: Designated response team 
3. Post-Examination: Action plan for findings 
4. Continuous: Regulatory change monitoring 

4. Staff Training and Certification 

Training Needs Analysis  

• Role-Based Requirements: Different content per department 
• Skill Gap Identification: Assessment-driven content 
• Regulatory Changes: Timely updates for new requirements 
• Effectiveness Measurement: Testing and performance improvement 

Certification Framework 

• Level 1: Basic awareness (all staff) 
• Level 2: Department-specific competency 
• Level 3: Advanced compliance officer 
• Level 4: Expert certification (Principal Officer) 

5. Internal Audit and Continuous Improvement     

Audit Program Components  

• Scope Definition: Departments, processes, timeframes 
• Testing Methodology: Sampling, interviews, observation 
• Reporting Standards: Findings, recommendations, timelines 
• Follow-Up Verification: Implementation confirmation 

Continuous Improvement Cycle  

Application to AML/CFT:   

• Plan: Identify improvement opportunities 
• Do: Implement changes 
• Check: Measure effectiveness 
• Act: Standardize successful changes