Cash Cage Department Manual 

1. Cash Handling Compliance Protocols  

Transaction Thresholds and Actions 

Dual Control Principle 

• All transactions above LKR 5M require two authorized signatories 
• Cash counts must be verified by supervisor 
• System overrides require Principal Officer approval 

2. Transaction Monitoring & Reporting 

Structuring Detection  

Definition: Breaking large transactions into smaller amounts to avoid reporting thresholds 

Example Scenario: 

CTR Filing Timeline   

3. Customer Identification at Cage   

Document Verification Standards

• Sri Lankan NICs: Check hologram, UV features, chip data 
• Foreign Passports: Verify MRZ, biographical page, visa validity 
• Additional Verification: Cross-check with watchlists in real-time 

High-Risk Customer Protocol 

1. Identification: PEP, high-risk jurisdiction, cash-intensive business 
2. Escalation: Immediate notification to Principal Officer 
3. Documentation: Complete EDD package before transaction processing 
4. Monitoring: Enhanced surveillance during visit 

4. Source of Funds Verification   

Acceptable Documentation 

5. Currency Control Measures     

Counterfeit Detection Protocol  

Cash Handling Security  

• Regular cash counts with surveillance present 
• Secure transportation for bank deposits 
• Limitation on cash kept in cage overnight 
• Random audits by internal control team